Friday, December 21, 2007

So, I just had to bitch about Washington Mutual credit cards for a moment. I just tried to use my card, and was told that it was reported lost or stolen. That's odd, I thought, so I called the credit card company. I was told by the Customer Service rep that the card was reported lost in 2005 and a new one was sent to me. "Well that's interesting" I said, "I just used that card 3 weeks ago to sign up on a porn site, and it was approved" which led to, "yes sir, but the credit card number you gave me was reported lost or stolen and a new one was mailed". "huh", I said, then you should put me on with a manager, because we have a problem". So, I talked to the supervisor, who told me the same thing. I said, "well this isn't all that surprising since, if I am a day late on a monthly payment, your collections department stalks me with 10-14 calls a day until I get the payment in". She said, "well I am sorry I am sending out a new card now." And I said, "so you have no explanation as to 1) who called in to say it was lost or stolen and 2) where you sent this card?" And she said, "it was sent to 912 22nd St", and I said, "well that would be interesting, especially since I just moved here in October, and wasn't here in 2005" To which she replied, "do you know someone that lived there then?" "No, I did not" So, a new card is being sent. . .which doesn't help with finishing my Christmas shopping. Oh well, the moral of the story you may ask? NEVER, EVER get a Washington Mutual card (formerly Providian).

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